Privacy Policy

Effective Date: 27 June, 2026

At Tulsi Pathology Lab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.

Information We Collect

We may collect the following information when you interact with our website:

Full name
Mobile number
Email address
Address (if provided)
Appointment and booking details
Test or health package selections
Messages or inquiries submitted through our contact forms
Technical information such as IP address, browser type, device information, and website usage analytics

How We Use Your Information

Your information may be used to:

Schedule laboratory appointments
Arrange home sample collection
Respond to inquiries and support requests
Deliver diagnostic reports through approved channels
Improve our website and services
Send appointment confirmations and important service updates
Comply with applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Sharing of Information

Your information may be shared only when necessary with:

Authorized laboratory personnel
Healthcare professionals involved in your care
Technology and service providers assisting our operations
Government authorities when required by law

All such parties are expected to protect your information appropriately.

Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, misuse, disclosure, or loss.

While we strive to protect your information, no method of electronic transmission or storage can guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic and performance
Enhance user experience

You can control cookie preferences through your browser settings.

Third-Party Services

Our website may use trusted third-party services such as:

Google Maps
Analytics tools
Appointment management services
Email communication providers

These services have their own privacy policies governing their data practices.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information where legally permitted
Withdraw consent where applicable
Contact us regarding privacy-related concerns

Children's Privacy

Our services are not intended for children without the involvement of a parent or legal guardian. Personal information relating to minors should be provided only by an authorized adult.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through the contact information provided on our website.